FAQs
Express delivery in Dubai on orders placed before 12 PM.
Next day delivery.
Standard delivery: 2-3 working days.
Delivery is free of cost for all orders.
You will receive an email containing your Tracking Number once your package has been shipped from our store.
Our courier delivers 7 days a week during business hours and will make one delivery attempt to the shipping address indicated while placing the order.
If you chose Home Delivery, the order will be delivered by courier during working hours. We remind you that someone needs to be present at delivery to sign for the package.
After the a failed delivery attempt, the courier will leave a note with instructions on further delivery attempts, or take your package to the nearest Access Point, if there is one in your area.
If you chose Pick up in Boutique, you will receive an email as soon as the items are available for pickup.
If you need additional information, contact our Client Care 80062744352.
If your order has not been delivered within the estimated period, we invite you to:
For further assistance, don’t hesitate to contact our Client Care 80062744352
